Introduction
Cave du Bonheur is committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (FADP), which came into force on September 1, 2023, and the European General Data Protection Regulation (GDPR).
Data Controller
Controller: Isabelle Ançay - Cave du Bonheur Sàrl
Address: Route Chancotin 57, 1926 Fully, Valais, Switzerland
DPO Contact: isabelle@cavedubonheur.ch
Data Collected
I only collect the information necessary to process your order:
- Name, surname, email, phone (identification and communication)
- Postal address (delivery)
- Order history (tracking and customer service)
- Email for newsletter (only with your consent)
Processing Purposes
- Processing and tracking your orders
- Delivering your purchases
- Communication regarding your orders
- Sending newsletters (if you have consented)
- Compliance with legal obligations (invoicing, accounting)
Retention Period
Your data is kept for as long as necessary for the purposes for which it was collected, and in accordance with Swiss legal requirements (10 years for accounting data). Newsletter data is kept until you unsubscribe.
Cookies and Analytics
This website uses Umami Analytics, a privacy-friendly solution that does not collect personal data and does not require cookies. No advertising tracking is used.
Your Rights
Under FADP and GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct your inaccurate data
- Right to erasure: delete your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
To exercise your rights, contact me at isabelle@cavedubonheur.ch. I will respond within 30 days.
Sharing with Third Parties
Your data is never sold or shared with third parties for commercial purposes. Only essential service providers have access: Stripe (secure payments), Swiss Post (delivery). These providers are subject to strict confidentiality obligations.